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Privacy & Cookies Policy

INTRODUCTION

We at “HELENA WALSH VOICE STUDIO” respect your right to privacy and comply with our obligations under the Data Protection Acts. The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website or when availing of our services.

TYPES OF INFORMATION COLLECTED

We retain the following types of information:

Personal Data
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address and telephone number as well as limited financial data. Such information is only collected from you if you voluntarily submit it to us.

Special categories of Personal Data
This is data that may reveal information about you such as data concerning health, religious or philosophical beliefs in order to assist tailoring our service to your specific requirements. Such information is only collected from you if you voluntarily submit it to us.

PURPOSES FOR WHICH WE HOLD YOUR INFORMATION

We will process any Personal Data you provide to us for the following purposes:
a)  to provide you with the goods or services you have ordered
b)  to contact you if required in connection with your order or to respond to any communications you might send to us.
c)  for service updates and marketing purposes, unless requested otherwise.

d)  To meet any legal obligations

SECURITY

We will take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data and only retain your data as long as it is required to provide our services or to meet a legal requirement.

UPDATING, VERIFYING AND DELETING PERSONAL DATA

You may inform with the subject line: Privacy

PEOPLE WHO EMAIL US

We use Google Gmail for our email services. When possible, Gmail protects your info by automatically encrypting your emails, which turns them into a code during delivery. This security tool is called Transport Layer Security (TLS) and helps prevent others from reading your emails. If your email service does not support TLS, you should be aware that any emails we send or receive might not be protected in transit.

EMAIL SUBSCRIPTIONS

We use a third party provider, Mailchimp to deliver our monthly e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s privacy notice at www.mailchimp.com/legal/privacy.

For more information, please see our cookie policy.

SOCIAL MEDIA

If you share our content through social media, for example by liking us on Facebook , following or sharing on Instagram, those social networks will record that you have done so and may set a cookie for this purpose. You may also receive sponsored content on social media from us based on your likes informing you of our services.

In some cases, where a page on our website includes content from a social network, such as a Youtube video, those services may set a cookie even where you do not click a button.As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.

We also use a Facebook pixel to track performance of our advertising on Facebook in directing you to our website.For more information, please see our cookie policy.

TRANSFERS ABROAD

In order to provide our services, we use World Renowned International and National Guest Teachers that may necessitate the transfer of limited amounts of personal data outside the EU in order to efficiently provide our services. Such information is only transferred when strictly necessary and only for these purposes.
a)  to provide you with the goods or services you have ordered
b)  to contact you if required in connection with your order or to respond to any communications you might send to us.

CHANGES TO THE WEBSITE PRIVACY POLICY

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

WHAT ARE YOUR RIGHTS

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated at with the subject line: Privacy

COOKIES

Use of cookies by “HELENA WALSH VOICE STUDIO”

A cookie is a small text file that may be stored on your computer or mobile device that contains data related to a website you visit. It may allow a website “remember” your actions or preferences over a period of time, or it may contain data related to the function or delivery of the site. Cookies can be set by the owner of the website or in some cases by third party services the website owner allows to present other information, run content or provide other functionality such as analytics. The table below explains the cookies we use and why.

www.mailchimp.com/legal/privacy.

Further information on cookies can be found at; www.ec.europa.eu/ipg/basics/legal/cookies/index_en.htm”

This site uses 2 different types of cookie:

Session Cookies

Session Cookies are temporary cookies that are not persistently stored on your computer or mobile device. They are used to deliver basic functions of a website while you are actively using it – for instance during a registration process. Session cookies are generally erased when you close your browser.

Persistent Cookies

Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site. This allows the site to deliver functions between browser sessions and subsequent visits. This site only places cookies that are specific to this site.

COOKIES USED ON OUR SITE

Cookie Name Expiration Time Description

_cfduid 1 year Cloudflare security cookie Used for security
and threat detection purposes

iptac- When the browsing Session based cookie for stats and preferences
session expired

HOW DO I CHANGE MY COOKIE SETTINGS?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org”

As well as using cookies on our website, we also use invisible 1×1 pixel tags, known as ‘clear pixels’. These pixels are used to collect statistical information about visitors from our social media page to our website and the pages they view.

Also, clear pixels are used in each email newsletter sent by our system. If you receive the HTML formatted version of our email newsletter and your email is configured to download images, a record of whether or not you open the email (and, if you open the email, how frequently you open it) will be saved with your subscriber history. Your engagement with the content of the communication (such as which links you click on) will also be recorded.

We use this information in aggregated form to give us an indication of the popularity of content and to help us make decisions about future content and formatting. We may also use the information to publish more content relevant to certain categories of subscribers in future issues and to unsubscribe recipients who haven’t opened our emails for a while.

For More Info from mailchimp on GDPR go to
https://www.kb.mailchimp.com/binaries/content/assets/mailchimpkb/us/en/pdfs/mailchimp_gdpr_sept2017.pdf?”